Terms & Business Information
Everything you should know before you book
Last updated: September 24, 2026
Business information
- Business name
- LM Ring Consulting
- Operated by
- Lisa Moses
- Mailing address
- [mailing address]
- Phone
- [business phone number]
- info@lmringconsulting.com
Our services
LM Ring Consulting advises couples on engagement rings, independent of any single jeweler.
- Intro Call: a short first conversation of 15 to 30 minutes about your plans, your partner and your budget.
- Consultation: a 90-minute session where we talk through styles, stones, settings and cuts, including up to four rings and jeweler options that fit your criteria.
- Full Guidance: a search for your ring that begins with a consultation. After that, we stay in close contact, searching and checking in together to review new options that match the criteria we agreed on, for as long as it takes until you have found the right ring.
Rings are purchased directly from the jeweler, and the jeweler's own terms apply to that purchase.
Prices and currency
- Intro Call: free
- Consultation: 99 CAD
- Full Guidance: 649 CAD
All prices are in Canadian dollars (CAD) and include applicable taxes.
Booking and payment
You book by sending a request through the booking form. We then confirm a time with you. Payment is due when we confirm your booking: before the appointment for a Consultation, and before the first consultation for Full Guidance. The Intro Call is free. You can pay by credit card (Visa, Mastercard, American Express) or by Interac e-Transfer. Card payments are processed by [payment provider, once chosen].
When the service is provided
Intro Calls and Consultations take place at the confirmed date and time, by video call or in person as agreed. Full Guidance begins with a consultation at the confirmed date and time, followed by an ongoing search until you have found the right ring.
Cancellation and rescheduling
- Intro Call: free of charge. If you cannot attend, we would appreciate a message, but no fee applies for late cancellations or missed calls.
- Consultation: you can cancel or reschedule free of charge up to 24 hours before the appointment. If you cancel less than 24 hours before the appointment, a fee of 50 CAD applies. If you do not attend, a fee of 100 CAD applies.
- Full Guidance: once booked, Full Guidance cannot be cancelled.
To cancel or reschedule, please write to info@lmringconsulting.com.
Refunds
- If you cancel a Consultation up to 24 hours in advance, any amount you paid is refunded in full.
- If you cancel a Consultation less than 24 hours in advance, or do not attend, the amount you paid is refunded minus the applicable fee.
- Full Guidance is not refundable once it has been booked.
Nothing in these terms limits any rights you have under applicable consumer protection law.
Independent jewelers
Our recommendations are our honest assessment of what suits you and your partner. Jewelers are independent businesses. Their products, prices, availability and delivery are their own responsibility and may change.
Governing law
These terms are governed by the laws of British Columbia and the federal laws of Canada that apply there.
Contact
Questions about these terms? Write to info@lmringconsulting.com. Our Privacy Policy explains how we handle your personal information.